Oh How I Hate Rogers Tech Support

(After being on hold for 43 minutes...)

Thank you for calling Rogers, how may I assist you?

I've lost my cell phone so I'd like to place a stop on all outgoing calls and forward all incoming calls to another number.

Sure Mr. Nguyen I can set that up for you.

Thanks, the number I'd like to forward calls to is...

Actually while I can set up call forwarding for you, you can also set it up yourself. I can give you the touch tone codes, all you have to do is enter these codes on to your cell phone.

(*Pause* is this girl an idjit?) Right, well I've lost my phone so can I set it up remotely from another phone?

No sir, it has to be your own cell phone.

(She is, she is an idjit) Okay... Well, since I don't my phone we can't really go down that route.

Alright sir, so would you like me to set up call forwarding or would you like to set it up yourself?

(*Pause* Deep breath, Bruce, take a deep breath) Yeah, if you could set it up, that would be great. Thanks. (Thinking: Am I talking to a real person or one of those automated voice systems?)

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Don't get me started on the interactive voice recognition enabled telephone help desk.